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OUR Policies

Privacy Policy

1. Privacy Policy

 

We are devoted to protecting the privacy of our clients. We will not disclose information about our clients to third parties, except where it is party of providing a service to you – for example delivery of orders, client research or where we have your allowance to do so.

 

Pamboris Sports will not sell your name, address, email address, credit card details or any other personal details you have provided to any third party without your allowance.

 

Advantages of registering with us

 

Making an account at Pamboris Sports is a comfortable way to control your personal information. You can access "your account" with your email address and password. Click here to create an account.

 

One of the most important feature available to you online after creating your own account is Your Order History:

 

See the status of your unsettled or pending orders and track your parcels. Moreover, view the details of your preceding orders.

 

Use of Information

 

We use the personal information we accumulate for the following reasons:

a) to procure you a fast and manageable checkout experience

b) to prepare your orders, to contact you concerning the status of your order, to answer any of your questions, or to approach you when necessary

c) to connect with you about upcoming Pamboris Sports sales and promotions

d) to help us understand more about our website guests and customers and to improve their online shopping experience and our business

e) to solve problems with our website, our business or our products and services and to protect the security of our website and our business

 

If you wish to adjust the information you have entered to Pamboris Sports LTD,  you may do so by accessing your account information section or by contacting us using the contact information provided on this website. We will ask you for your proof of identity (e-mail address and password submitted upon registration) before we disclose any information. You must therefore keep this information secure as you will be accountable for any action which we take in response to a request from someone using your e-mail and password. 

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2. Shipping Policy

 

We offer 3 options of shipping: 

 

  •  STORE PICK-UP

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After receiving the email that your order is ready to be delivered, you can pick it up immediately at our store. 

This service is FREE of charge.

 

  •  SHIPPING ALL OVER CYPRUS 

 

We provide FREE SHIPPING FOR ORDERS OVER €50.

Orders will be delivered within Cyprus using ACS Courier to all cities within 2-4 working days from the day we dispatch your order.

You can pick it up from your nearest ACS office. ACS Store Pick-Up points are free of charge over €50.

For orders less than €50 the shipping fee of €3.70 will be added.

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Extra Information

Our distribution centre does not dispatch orders on Saturday, Sunday, or Bank Holidays. Orders placed on Friday will be dispatched on Monday.

Although we use all reasonable ways to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unpredicted delay. 

Kindly be advised that on any public holiday dates deliveries will not be completed. In this instance, please expect your order to arrive the next business day.

If you experience trouble tracking you order, or for more information regarding your delivery, you can contact us via email.

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  • HOME DELIVERY ALL OVER CYPRUS

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We provide FREE HOME DELIVERY FOR ORDERS OVER €90.

For orders less than €90 the shipping costs of €4.50 will be added at the checkout. 

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3. Return Policy

 

If for any reason clients are not satisfied with an order, the items can be returned for Size/Color Exchange or an Alternative Product of the same value. Funds are not returned.

The Security Tag must still be undamaged and attached to returned items.

Refunds will be processed as soon as returned items have been checked and accepted by Pamboris Sports Ltd.

 

RETURN INSTRUCTIONS

The return shipping costs will be the Client’s responsibility. Returns must be shipped within 15 days of the order’s delivery date. The cost of shipping of the exchanged product will be the client’s responsibility. The exchanged product should be chosen as fast as possible within 1 month from the date of the first order.

 

Return Terms & Conditions

  • The Security Tag must still be undamaged and attached to returned items. Items must not have been worn, washed or altered in any way, and must not show any signs of use. Soles of footwear must be in perfect condition and must not be marked in any way.

  • Items must be returned with all original labels and tags still attached, packaging and other accessories (dust bags, hangers, garment covers etc.) received with the order.

  • Shoes and other accessories must be returned with their original boxes, which must not be damaged and/or altered or used as the external parcel for the shipment.

  • Swimwear (bikini bottoms, swim shorts or briefs) and intimate apparel (briefs, boxers) must be tried on over underwear. Items that have any sign of use or wear will not be accepted and will be returned to the client.

  • In the case of defective or incorrect merchandise, we invite clients to immediately contact pamborissports@gmail.com Pamboris Sports Ltd. reserves the right to request photographic support regarding defective or incorrect merchandise.​

 

 

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4. Terms and Conditions

 

GENERAL TERMS

Access to and use of this website and the products and services obtainable through this website (collectively, the "Services") are subject to the succeeding terms, conditions and notices (the "Terms of Service"). By using the Services, you admit all of the Terms of Service, as may be updated by Pamboris Sports Ltd. from time to time. You are advised to check this website repeatedly to be aware of any changes we may have made to the Terms of Service.

 

PRIVACY POLICY

Our privacy policy explains how we will use your personal data and it can be found at this website. By utilizing this website, you agree with processing  described therein and validate that all information procured by you are correct.

 

PROHIBITIONS

You will not:

 

  • Execute or encourage a criminal offence

  • Transfer or issue a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically damaging, in violation of confidence or in any way insulting or obscene

  • Hack into any aspect of the Service

  • Cause irritation to other users and clients

  • Offend the rights of any other person's proprietary rights

  • Send any unsolicited promotional material, commonly referred to as "spam";  or attempt to change the performance or functionality of any computer facilities of or accessed through this website

  • Pamboris Sports Ltd will announce any such violation to the relevant law enforcement authorities and reveal your identity to them

  • We will not be responsible for any loss or destruction caused by a dispensed denial-of-service attack, viruses or other technologically damaging material that may contaminate your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material displayed on it, or on any website associated to it.

 

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the succeeding terms and conditions. All orders are subject to availability and acceptance of the order price.

 

Expedition times may vary according to availability and any guarantees or representations made as to delivery times are limited to Cyprus only and subject to any delays resulting from postal delays or force majeure for which we will not be accountable. Kindly read more by accessing our Shipping Policy.

 

In order to buy products from Pamboris Sports ltd. you must be over 18 years old and hold a valid credit or debit card issued by a bank acceptable to us. Pamboris Sports ltd. keeps the right to refuse any request made by you. Pamboris Sports ltd. has the right to nullify any pending order made. 

 

When placing an order you accept that all details you procure us are accurate, that you are an approved user of the credit or debit card used to place your order and that there are adequate funds to cover the cost of the products. All prices advertised are subject to changes without notice.

 

PRICING AND AVAILABILITY

Although we try and safeguard that all details, descriptions and prices which appear on this website are authentic and correct, errors may occur. If we recognize an error in the price of any product which you have ordered we will inform you about this as soon as possible and give you the choice of reaccepting your order at the correct price or canceling it. If we are unable to connect with you, we will cancel it. If you cancel and you have already paid for the product, you will obtain a full refund.

 

All prices are inclusive of 19% VAT. Shipping costs will be charged in addition; such additional charges are distinctly visible where appropriate and incorporated in the 'Total Cost'.

 

*Any promotional codes/vouchers offering discount are valid only on products with no discount. Any already discounted products will not be entitled for supplementary discount.

 

PAYMENT METHODS

We accept all major credit/debit cards and cash.

 

DISCLAIMER OF LIABILITY

The material presented on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law  Pamboris Sports Ltd. and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be responsible for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Pamboris Sports Ltd. responsibility for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

 

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this website are in no way connected, linked or affiliated with  Pamboris Sports Ltd. and you should not rely on the existence of such a link or affiliation. Any trade marks/names featured on this website are owned by the respective trade mark owners. Where a trade mark or brand name is mentioned it is used uniquely to associate or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Pamboris Sports Ltd.

 

VARIATION

Pamboris Sports Ltd. shall have the right in its absolute discretion at any time and without notice to revise, modify, remove or vary the Services and/or any page of this website.

 

COMPLAINTS

We manage a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments linking to this website. Please use our contact us form and our customer service team will try to help you within 24 hours.

 

GOVERNING LAW AND JURISDICTION

These terms and conditions are to be construed in accordance with the laws of Cyprus and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Cyprus courts.

 

LEGAL

These Product Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, e-Commerce Law: L156(I)/2004 and Amendment Law: L97(I)/2007 and any disputes will be decided only by the Cyprus courts.

 

If any of these Product Terms is held by any court of competent authority to be unlawful or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

 

ORDER PROCEDURE

After putting your products in the cart you can can create an account. Our system will save your order in your User Account, where you can review and track all your orders as often as you like. Later you choose your preferred Shipping option. Order with an In-store Pickup will be reserved at our store for 3 working days.

 

You will be able to place and review your order in the English language only.

 

We hope you'll love every purchase you make from our website.

 

ENTIRE AGREEMENT

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and  Pamboris Sports Ltd. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by  Pamboris Sports Ltd.

Shipping Policy
Terms and Conditions
Return Policy
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